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POLICIES

Our #1 concern is our Customer's Satisfaction!
We welcome your suggestions...


We respect our customers privacy...none of our client information is sold or released to any third party.

Read Full Privacy Policy Below

Payment Options:
We accept Credit Card payments only.  Orders will be shipped out within 72 hours, unless it is a handmade item that requires personalization. You will be notified of any shipping time changes.
*Credit card address used must be the same as the billing address of the card.


International Orders
We sincerely regret that we cannot fulfill international orders at this time.  Due to a significant rise in fraudulent activity many vendors do not accept international credit card orders through their web sites.
 
Shipping:
All orders will be shipped according to the vendor’s shipping polices.

*Please read "Return" policy below about a restocking fee for returned items.


Returns & Exchanges:
Because each item is shipped direct from the vendors, there may be different return/refund policies. Therefore each order will contain the return/refund policy with the order, should you have a problem. Every product is guaranteed to be top quality and new. If you need to know about a particular product now, please email us for the specific refund policy.
Most will hold at least a 14 day return guarantee. Most will also have a restocking fee of around 10-15%. No shipping charges will be refunded.


Our Secure Ordering System:
Our on-line shopping system uses "SSL 128bit Strong Security" Based on the "public/private key" encryption model - the same technology used to protect nuclear missile codes - VeriSign Secure Server IDs provide the strongest security available today. Best of all, this technology is already established on our server for our customers.


Each product represents an individual company. We have hand selected these businesses to offer their products on Baby Gift City. Your credit card may have a different name on the card statement for you order, as each order will be sent to the corresponding company. Your card will NOT be charged for more than the receipt statement. Your card will NOT be charged until the order ships. You will be notified by the company(s) in which will be shipping your product(s) out. You will be notified of any shipping time changes, and will be notified of their individual return/refund policy.


Privacy Policy

Baby Gift City is dedicated to protecting your privacy when using our Web site. Please read this policy to understand how we collect and use information gathered through this Web site, and to understand your rights regarding these practices.

PERSONAL IDENTIFIABLE INFORMATION COLLECTION & USAGE: Baby Gift City only collects personal information from our visitors on a voluntary basis. Personal information may include name, title, company, address, phone number and similar information which identifies you. We collect this information so that you may obtain access to members-only portions of our Web site and/or to receive Baby Gift City’s vendors products and services. We do not sell or rent or transmit personal information to any other organizations.


AGGREGATE INFORMATION COLLECTION & USAGE: We may collect information from visitors to our Web site and users of our services in an aggregate, anonymous form, which means that the information will not contain nor be linked to any personal information. Heartbeat Designs uses this information to measure the statistics of our Web site and to improve the content of our Web site.

CLICKSTREAM: As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a web site's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to the Web site. We may use clickstream data as a form of aggregate information to anonymously determine how much time visitors spend on each page of our Web site, how visitors navigate throughout the Web site and how we may tailor our web pages to better meet the needs of visitors. This information may be used to improve our Web site or to share with business partners. Any collection or use of clickstream data will be anonymous and aggregate, and will not contain any personal information.

OTHER WEB SITES: Our Web site may contain links to other web sites not maintained by Baby Gift City. Other web sites may also reference or link to our Web site. Clicking a link on our Web site may bring you to a third party web site. We encourage you to be aware when you leave our Web site and to read the privacy statements of each and every web site that you visit. We are not responsible for the privacy practices or the content of such other web sites.

SECURITY: The security of your personal information is very important to us. We attempt to provide for the secure transmission of your information from your computer to our servers by utilizing encryption software. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are allowed access to your personal information.

WEB SITE LEGAL DISCLAIMER: Use of this Web site is governed by the provisions contained in the Legal Disclaimer. Your use, or access, of the Web site constitutes your agreement to be bound by these provisions.

Privacy Policy For Baby Gift City.com

Last Updated: March 7, 2008



 

How We Gather Information From Users

How we collect and store information depends on the page you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our site or request certain features, such as newsletters, or when you make a purchase. You may provide information when you participate in sweepstakes and contests, message boards and chat rooms, and other interactive areas of our site.

Like most Web sites, Baby Gift City.com also collects information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider or use cookie technology to recognize you and hold information from your visit. Among other things, the cookie may store your user name and password, sparing you from having to re-enter that information each time you visit, or may control the number of times you encounter a particular advertisement while visiting our site.

As we adopt additional technology, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies; but if you do, you may be unable to access certain portions of the site or may be asked to re-enter your user name and password, and we may not be able to customize the site's features according to your preferences.



 

What We Do With The Information We Collect

Like other Web publishers, we collect information to enhance your visit and deliver more individualized content and advertising. We respect your privacy and do not share your information with anyone.

Aggregated Information, (information that does not personally identify you), may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our site and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated Information may occasionally be shared with our advertisers and business partners. Again, this information does not include any Personal Identifiable Information about you or allow anyone to identify you individually.

We may use Personal Identifiable Information collected on Baby Gift City.com to communicate with you about your registration and customization preferences; our Terms of Service and Privacy Policy; services and products offered by us and other topics we think you might find of interest.

Personal Identifiable Information may also be used for other purposes, including but not limited to site administration, troubleshooting, processing of e-commerce transactions, administration of sweepstakes and contests, and other communications with you. Certain third parties who provide technical support for the operation of our site (our Web hosting service for example) may access such information. We will use your information only as permitted by law.

In addition, from time to time as we continue to develop our business, we may sell, buy, merge, or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.



 

Affiliated Sites, Linked Sites And Advertisements

At Baby Gift City.com we expect our partners, advertisers, and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates, and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame on a Baby Gift City.com page, certain content that is actually created or hosted by a third party. Also, through Baby Gift City.com you may be introduced to, or be able to access information, Web sites, features, contests or sweepstakes offered by other parties. Please note that Baby Gift City.com is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.

While on our Web site, our advertisers, promotional partners, or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Other features available on our Web site may offer services operated by third parties and may use cookies or other technology to gather information. Our Web site, Baby Gift City.com, does not control the use of this technology by third parties or the resulting information, and is not responsible for any actions or policies of such third parties.

You should also be aware that if you voluntarily disclose Personal Identifiable Information on message boards or in chat areas or in forums, that information can be viewed publicly and can be collected and used by third parties without our knowledge or consent and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of Baby Gift City.com and this privacy policy.

Third parties such as affiliate programs may use web beacons to collect information, or place and read cookies on your browser while serving advertisements on Baby Gift City.com. A cookie is a string of characters sent to your computer while you visit web sites. When you revisit that web site a cookie lets that web site recognize your browser. You do have the option to refuse any or all cookies or to be notified when a cookie is being sent by resetting your browser preferences. Be aware some services or features on web sites may not function correctly if you disable cookies.



 

Children:

Baby Gift City.com does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe Baby Gift City.com has any information from or about anyone under 13, please contact us.



 

Children's Privacy Policy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. Baby Gift City.com encourages parents to go online with their kids. Here are a few tips to help make a child's online experience safer:

  • Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
  • Know the sites your kids are visiting and which sites are appropriate.
  • Look for Web site privacy policies. Know how your child's information is treated.
  • Check out the FTC's Site for more tips on protecting children's privacy online.



 

Changes To This Privacy Policy

We, (Baby Gift City.com), reserve the right to change this privacy policy at any time. Please check this page periodically for changes to our privacy policy. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.



 

Governing Law

This Web site, Baby Gift City.com, (excluding linked Web sites) is controlled, operated and administered within the state of Ohio, United States of America. By accessing this site, the user agrees that all matters relating to access to, or use of, Baby Gift City.com, or any other hyperlinked site, shall be governed by the laws of the State of Ohio, United States of America applicable therein. The user also agrees and hereby submits to the exclusive personal jurisdiction and venue of the courts of the State of Ohio and acknowledges that the user does so voluntarily and is responsible for complying with local laws.



 

Contacting Us

If you have any questions about this Privacy Policy statement or the privacy practices of this site, Baby Gift City.com can be reached by e-mail using our Contact Us form.

 
 

 

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